Support
Reach the Qellon team for billing, till setup, stock import, or app issues. We reply on business days.
[email protected]
Best for invoices, account access, and data requests.
+233 24 351 0505
Quick questions about the till, demo, or mobile app.
After you sign in, open Support in the dashboard to send a ticket from your shop. Include your shop name and what you were doing when the problem happened.
Use the shared live demo — one login for everyone — or create your own shop and start a free trial. No card required to explore the till, stock, invoices, and reports.
Email: [email protected] · Password: Demo@2026 · Till PIN: 1234. You can also tap “Try the live demo” to jump straight in. Demo data resets every 24 hours — don’t store real customer info.
Yes. The Android and iOS apps can sell and add products without signal, then sync when you’re back online. The web dashboard needs an internet connection.
Yes. Checkout supports cash and mobile money references (MoMo and similar rails). Change is calculated for cash tenders so cashiers stay fast during a rush.
Tenants can use local tax presets. Ghana shops can run Standard statutory levies or VAT Flat Rate, with a clear line-level breakdown on receipts and invoices. Tax-exempt items are supported for staples.
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